Returns & Exchanges

At Cahaba Cycles, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return most items in new, unused condition within 30 days for a full refund or exchange.

1

Verify Eligibility

Ensure your item is in its original packaging with all tags attached and shows no signs of wear or installation.

2

Gather Documentation

Locate your original sales receipt or order confirmation email to facilitate a quick verification process.

3

Choose Your Method

Bring your item to any of our local Cahaba Cycles locations for an immediate exchange, or contact our support team to initiate a return by mail.

4

Receive Refund

Once our technicians inspect the returned item, we will process your refund to the original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing